Career Opportunities

Child & Youth Support Worker

Posted: March 18, 2021

Job Title: Child & Youth Support Worker

The Child & Youth Support worker is responsible for maintaining a safe, secure environment for children and youth residing at the Shelter and JPH, or when using child care facilities. The position is also responsible for program development, administration and program delivery for children and youth within the Dr. Margaret Savage Crisis Centre.

The Child & Youth Support Worker will be responsible for providing care and support to children and youth who have been exposed to family and domestic violence or other crises. They must ensure the development and safety of these children in accordance with relevant federal and provincial legislation and policies. The Child & Youth Support Worker will be respectful of children, youth and parents, and ensure that equipment and facilities are clean, safe and well maintained.


Duties and Responsibilities


  • Plan and provide age-appropriate programming for children residing at the shelter or JPH, as well as those attending shelter programs. Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children/youth in the program.
  • Provide scheduled child care activities on a weekly basis. Provide varying levels of care for the children of the center including: educational activities/reading, games, storytelling play and physical activity, arts/crafts/musical activities, etc. Assist school aged children with homework and school work. Ensure that children are NOT preoccupied by television/movies and that they are engaged in activities that will attribute to their learning and development.
  • Develop youth programming while ensuring that a variety of counseling/educational activities, sports/recreation activities, cultural and other programming activities are planned according to program policies and requirements and ensure positive implementation. The goal is to develop varying levels of programming that are age appropriate.
  • Ensure the communication of programming information is distributed to all involved.
  • Establish trusting relationships with children, youth and mothers in the Shelter/JPH and communicate with these children, youth and their families to determine their needs and interests.
  • Supervise and lead activities for children and youth and monitor the use of equipment and facilities.
  • Create relevant educational/training programs for youth to develop their skills.
  • Work with mothers to strengthen their understanding and ability to support their children. Offer appropriate parenting advice and support.
  • Coordinate child and youth activities with other community organizations.
  • Develop a database of child and youth related organizations and activities/workshops offered.
  • Respond to the needs of children and youth by providing them support with compassion and understanding in a non-judgmental manner.
  • Act as a role model, exhibiting appropriate parenting skills and provide advice and guidance to mothers.
  • Voice concerns regarding children’s mental and/or physical health to child’s guardian and DMSCC Program Coordinator. Follow Child Welfare and Shelter protocol for reporting.
  • Provide client transportation as required.
  • Assist in orientation of staff and volunteers as to the special needs of children who have witnessed and are victims of family and domestic violence.
  • Be an active team member and promote the team “vision.” Be willing to assist/help co-workers when needed and encourage open communication amongst staff.
  • Work with staffing by providing suggested strategies to best support participants (children, youth, parents/guardian).
  • Perform other related work as assigned by the Program Coordinator and/or designate.


  • Early Childhood Development Certificate Level I, II or III; Diploma in Child & Youth Care; degree preferred. Related education and training will be considered.
  • 2-3 years at minimum of experience in child care or related area.
  • Experience working with children who have been exposed to family and domestic violence, emotional and social challenges. Experience working with children from diverse backgrounds.
  • High degree of resourcefulness, flexibility, adaptability, and crisis intervention skills.
  • Excellent verbal and written communication skills, and strong computer skills.
  • Clear Criminal Record Check and Child Welfare Check.
  • Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset.
  • Valid Class 5 driver’s license, free from restrictions.


Cindy Yang

Human Resources

[email protected]

780-594-0430 x 834

Apply now